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Mission Statement
We promise each team member: “We will support your efforts to make a contribution to our mission.”

All we ask in return is: “We expect you to be supportive of our organization while you work here.”

The Professionals Who Make Vacation Dreams Come TrueIt is the mission of The Mark Travel Corporation to be the world leader in leisure travel service.

We strive to conduct our business in an honest and fair manner providing superior customer satisfaction and personal service.

We aim to grow by improving our products, services and processes; and encouraging creativity, long-term thinking, teamwork and mutual respect.

To enhance the quality of life, we will support social, cultural and economic programs in the communities in which we participate.

Each team member will be given equal opportunity to perform and grow within a dynamic organization.

The strength of our company will be outstanding people caring about the people we serve.

Guiding Principles

Team Member
  • We will strive to hire qualified people and provide them with continuous training so that their development is assured.
  • We will encourage teamwork and mutual respect among people.
  • We will seek and encourage individual team member initiative and creativity.
  • We will share information with each other to create an open environment.
  • We will encourage our team members to support the communities in which we do business.
  • We will provide a positive work environment and provide opportunities for recognition and social involvement.
Product and Service
  • Our team members will exhibit integrity, honesty and fairness and present a professional image to our customers.
  • We will continously develop high quality products and strive to seek improvement of these products.
  • Our products will seek to meet the needs of the changing marketplace.
  • Our efforts will serve to satisfy our customers' needs and exceed their expectations.
  • We will be innovative in product development, marketing strategies and product presentation.
  • We will strive for industry leadership in technology and operational efficiency.
  • We will market and sell high volume, significant return products that contribute to our profit goals.
  • We will remain close to our customers and suppliers by listening to them and acting on their advice. We will be responsive, accurate and prompt in our communication.
  • We will be flexible and able to capitalize on new opportunities.
  • Our decisions and plans will balance short-run actions with long-term thinking.
 
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